Arizona (AZ AHCCCS) EVV Vendor Solutions

This topic helps you to:

  • Understand the required elements for the EVV Vendor Solutions program.

  • Understand the interface processes and requirements.

This specification is intended to document the requirements for using the Sandata Real Time Interface (part of the Open EVV Series of Interface) for receiving information from 3rd party EVV Vendors into the Sandata Aggregator. This interface is also referred to as the EVV Vendor Solutions Data Interface. A Third Party EVV Data Collection System will build one data pipe to the Aggregator and send synchronous data packages per defined provider agency.

This interface includes clients, employees, visits, and their associated calls as well as the ability to send data related to visit modifications.

In addition, appendix 3.6 contains technical information and examples for each entity type.

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This topic helps you to:

  • Understand the AZ AHCCCS EVV Vendor Solutions program specific information.

  • Understand the program visit data that is to be provided to the Sandata Aggregator.

Below is the Electronic Visit Verification (EVV) Vendor Solutions addendum containing program specific information for the Arizona (AZ AHCCCS) program.

The EVV Vendor Solutions interface is intended for Third Party EVV Vendors to provide program visit data to the Sandata Aggregator. This includes clients, employees, visits, and their associated calls as well as the ability to send data related to visit modifications.

Visits are considered to be completed when all required information has been supplied for the visit and all visit exceptions have been remediated. Sandata will verify that visits received pass all program edit rules on receipt.

The expectation is that all visit changes will be supplied along with the final completed visit.

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This topic helps you to:

  • Integrate with the Aggregator for the AZ AHCCCS EVV program.

  • Understand the links and additional information regarding this process.

  • Understand the Electronic Visit Verification (EVV) Vendor Solutions certification process.

The following information helps guide Third Party Vendors and Agencies through the Electronic Visit Verification (EVV) Vendor Solutions certification process to integrate with the Aggregator for the AZ AHCCCS EVV program. Please see the links below for additional information.

  • AZ AHCCCS EVV Program and Resources: Please see this website link for information pertaining to the AZ AHCCCS EVV program that is applicable for Third Party EVV Vendors and Agencies electing an EVV Vendor Solutions System.

  • EVV Vendor Solutions Certification Process: The EVV Vendor Solutions Certification process is a multi-step process that begins with the review of the Technical Specifications and Addendum for the AZ AHCCCS EVV Program (see links below). Once the vendor is ready to begin the testing process, the agency (provider) will need to submit the request for test credentials.

    To submit the request for test credentials, please have the agency email AZAltEVV@sandata.com with the following information:

    Agency Name:

    		   Vendor Name:  
    Agency Medicaid ID:   Vendor Contact:  
    Admin Name:   Vendor Phone:  
    Admin Phone:   Vendor Email:  
    Admin Email:      

    Sandata cross validates the request and provide the testing credentials to the agency (provider). As soon as the testing credentials are received, the vendor may start the testing/training process. Upon successfully completing this process (including any additional State Program requirements), Sandata will issue product credentials to enable the submission of data to the States’ Aggregator.

    Please note if you are already certified as an EVV Vendor Solution in AZ, the agency will still need to send the above listed information so production credentials can be issued.

  • AZ AHCCCS Specifications and Addendum: In order to integrate with the State Aggregator for the AZ AHCCCS EVV Program, please download and review the following:

  • EVV Vendor Solutions Support: If you need assistance with the EVV Vendor Solutions system or have questions regarding EVV Vendor Solutions, please contact Sandata Customer Support at 1-844-289-4246 or AZAltEVV@sandata.com.

    When opening a support case please include the following details:

    • Description of the Issue

    • JSON file (or additional screen shots/examples of the issue)

    • UUID

    • Agency Information

      • Agency Name

      • Medicaid ID Number

      • STX Account Number (as applicable)

      • Environment (Testing or Production)

    • Vendor Information

      • Vendor Name

      • Contact Information

      • EVV Vendor Solutions Account Number