CalEVV English Training Videos

Gain access to Sandata and learn to use the Portal.

Learn to

• Self-register in the Provider Portal

• Log in

• Bulk upload Client and Employee data

• Navigate the Sandata system

• Manually enter data for Clients and Employees

Track Visits using the Sandata Mobile Connect App or Telephonic Visit Verification (TVV)

Learn to

• Log in to the Sandata Mobile Connect App

• Start a Visit on the Sandata Mobile Connect App

• End a Visit on the Sandata Mobile Connect App

• Cancel a Visit on the Sandata Mobile Connect App

• Perform Telephonic Visit Verification (TVV)

Keep visits accurate by fixing issues, checking details, and adding records when needed.

Learn to

• Manage exceptions

• View Visit details

• Enter Visits manually

Discover how to set up, join, and manage group visits, whether on the portal, mobile app, or with Telephonic Visit Verification.

Learn to

• Manage visit maintenance for group visits

• Join a group visit

• Create group visits from the mobile app and portal

• Manage group visits with Telephonic Visit Verification (TVV)

Create and keep authorizations up to date.

Learn to

• Create and maintain authorizations

Resolve service issues, keep provider information current, stay on top of reporting, and connect directly with agencies.

Learn to

• Manage unauthorized service exceptions

• Maintain provider IDs

• Schedule reports

• Send nessages to provider agencies