Sandata Mobile Connect Settings Screen

Sandata Mobile Connect is available in multiple languages. Users can select which language they want the text in the app to be shown in.

1. Navigate to Settings.

2. Tap Language.

3. Tap your preferred language.

4. Tap Continue.

   

5. Tap Confirm to save your preferred language.

   

Passwords can be changed at any time within the app using the Change Password option on the Settings Screen.

1. Tap Settings on the Navigation Menu.

   

2. Tap Change Password.

   

3. Enter your Current Password.

4. Enter and re-enter a New Password.

5. Tap Continue.

   Password requirements:

   • Be at least twelve characters long.

   • Have at least one upper case letter.

   • Have at least one lower case letter.

   • Have at least one numeric character.

   • Have at least one special character (@#$%^).

   • Not share three consecutive characters with the username.

   • Not match one of the previous 24 passwords used.

     

6. Tap Okay on the pop up confirming the password was successfully changed.

   

Face or fingerprint log-in can be enabled or disabled at any time using the Settings screen.

1. Tap Settings on the Navigation Menu.

   

2. Tap Face ID to enable the Face ID feature.

   

3. Tap Fingerprint to enable the Fingerprint ID feature.

   

Tap Agency Settings to display the application settings. Some settings are configurable by the user, others are locked based on agency/payer configuration.

Setting	Description
Application Timeout	Indicates the amount of time the application can remain idle before the user is timed out.
Idle Warning	Indicates the amount of time the application can remain idle before displaying an idle warning.
Screenshots	Enables or disables the ability to take screen shots in the application.
Auto Update	Indicates that the account is set up to automatically receive application updates.

Setting	Description
Client Search	Indicates whether the account has Client Search functionality enables.
Medicaid ID	Indicates whether the user has the ability to search for a client by Medicaid ID.
Client ID	Indicates whether the user has the ability to search for a client by Client ID.
Customer Number	Indicates whether the user has the ability to search for a client by Customer Number.
Client Case Loads	Enables or disables the ability to view recent or assign clients on the Clients tab.
Client Main Menu	Enables or disables the Clients screen as the homepage.

Setting	Description
Unknown Visit	Indicates whether the user has unknown visit functionality enabled.
Service Selection	Enable, disable, or require services.
Visit Notes	Enable, disable, or require visit notes.
Abandon Visit	Indicates whether the user has the functionality to abandon a visit once it is started.
Past Visit	Indicates the length of time visits remain on the Past tab.
Future Visits	Indicates how many days of scheduled visits display on the UPCOMING tab.
Auto Close Visit	Indicates the amount of time that can pass before a visit is automatically abandoned by the application.
Auto Close Group Visit	Indicates the amount of time that can pass before a group visit is automatically abandoned by the application.
Location Required	Indicates that the user must start a visit using the toll free number if GPS coordinates cannot be retrieved.
Check In Only	Indicates that the users are only required to start a visit.
Group Visit	Enables or disables group visit functionality.
All Services Checkbox	Enables or disables the all services checkbox when the services available are limited by other client settings.
Visits Default screen	Enables or disables the Visits screen as the homepage.Enables or disables the Visits screen as the homepage.
Multiple Service Visits	Enables or disables the ability to switch services.
Incomplete Visit Notifications	Enables or disables a pop up notification that displays if additional visit functionality is not completed on the call-out.

Setting	Description
Add Tasks	Enables or disables the Add Tasks button when the tasks available are limited by a plan of care or an authorization.
Task Reading Values	Enables or disables the ability to enter task readings, when applicable.
Task Completion Required	Enable, disable, or require visit notes. Enables or disables the ability to require task entry to complete a visit.