What to do when I Receive Incomplete or Invalid Error on Client Record?

Error Message: Client/Payer Segment data is incomplete or invalid

Error Message: Authorization data is incomplete or invalid

The ClientPayerInformation segment must contain a valid service combination in the specification/addendum appendices.

The service combination includes the PayerID / PayerProgram / ProcedureCode / Modifier(s) if applies.

For CalEVV, the JurisdictionID is included in this segment.

All services and modifiers are case sensitive and must use capital letters.

Confirm data includes correct values.

Send corrected file.