No Show Report

Description: This report shows all missed scheduled visits occurring during a selected date range. The report provides the visit information including the client’s name and contact information, the field staff member and their employee information. The maximum date range for this report is 730 days.

Use: This operational report can be used throughout the day by agency employees to monitor field activity. Use this report to review any missed visits (no shows), occurring during a specific time frame. Use this report as an alternative to no show alerts to view current day activity and visits that need attention. The report can be filtered for a specific client or employee to identify trends. This report can be run for a single day.

Parameters: Use the following fields to limit the report output to:

Field	Description
Payer	the selected payer(s)
Program	the selected program(s)
Service	the selected service(s)
Client	client by name (last name, first name) or Sandata client ID When a partial name is entered the report displays results that begin with the entered characters.
Client Medicaid ID	clients with the entered Medicaid ID The entered value must be an exact match to a client’s Medicaid ID.
Supervisor	the supervisor code for the client(s) at the provider agency
Employee	employee by name (last name, first name) or Santrax ID When a partial name is entered the report displays results that begin with the entered characters.

Report Output: Each column of the report displays:

Columns	Description
Payer	the payer for the visit
Program	the program(s) for the visit
Service	the service performed for the visit
Supervisor	the client's supervisor at the provider agency
Client: ID	the Sandata client ID
Client: Medicaid ID	the client’s Medicaid ID and/or Alternate Medicaid ID If not available, Payer ID. If newborn support is enabled and the client is flagged as a newborn, is shown as "N".
Client: Name	the client's name
Client: Phone	the client's primary phone number
Client: Priority	the client's priority, indicated by a numeric value if it has been established for the program
Employee: Name	the employee's name
Employee: Sandata ID	the employee's Sandata ID
Employee: ID	the employee ID
Scheduled Start Time	the scheduled start time for the visit
Possible Call Time	a system identified call (telephony) that could be associated with the visit
Grand Total of No Shows	the grand total of no shows