Reset a User's Password

Users with the proper permissions can send a reset password email for another user’s password.

  1. Go to Security > Manage Users and search for a user.

  2. Click the Edit icon Edit Icon to the right of the user.

    Search for a user, and click the Edit icon to the right of the user.

  3. Click the RESET PASSWORD button.

    Click the RESET PASSWORD button.

    A temporary password is emailed to the user. The temporary password expires if it is not used to log into the system within a set period of time. When logging into the system using a temporary password, users are prompted to create a new permanent password.