Why does my Aggregator visit have an Incomplete status?

An Incomplete status indicates there is an exception. On the front display view, there is a dot in the field with the issue.

Hover over the dot to see the exception, or click anywhere on the visit line to open the Visit Details, and click the Exception tab. Work with the vendor to send the appropriate visit update.

• A red dot indicates the error must be fixed, with a visit update.

• An orange dot indicates the error can be acknowledged, with a visit update including the appropriate ExceptionAcknowledgement segment.