Sandata Agency Management 04-Accounts Window

The Accounts window is used to access Client accounts to review related payments, charges, adjustments, and account balances.

To access the Accounts window, select Accounts under Main Menu > Billing > Accounts.

Search Filters Closed

The Search Filters at the top of the screen allow users to narrow the Results List to meet specific criteria. It is possible to use a particular field as well as a combination of fields.

Field	Description
Client	Use this field to filter results by the Client’s name.
Payor	Use this drop down to filter results by the payer.
Status	Use this drop down to filter results by invoice status.
Invoice	Use this field to filter results by invoice number.
Date From	Use this field to filter payments beginning on this date.
Date To	Use this field to filter invoices ending on this date.
Hide Cancelled Events	Select this checkbox to remove canceled events from the results list.
Group By Invoice	Select this checkbox to group the results by invoice.
Newest To Oldest	Select this checkbox to sort the results with the newest invoices first.

Results List Closed

The results list displays a list of invoices that match the criteria selected in the search filters. Invoices can be opened by double clicking them in the results list.

Field	Description
Date	Displays the date of the invoice or payment or adjustment date for payments and adjustments.
Invoice ID	Displays the invoice identification number.
Items	Displays the number of items contained in the invoice.
Type	Displays the payment type on the invoice.
Charges	Displays the original billed amount on the invoice.
Payments	Displays the payment amount on the invoice.
Adjustments	Displays the adjustment amount on the invoice.
Balance	Displays the balance on the invoice.
Status	Displays the status of the invoice.
Payor	Displays the payer associated with the invoice.

Add a Payment to an Account Closed

To add a payment to a Client’s account:

Go to the Accounts window under Main Menu > Billing > Accounts.
Use the filters to search for a Client.
Double click the invoice to open it.
Next, select the green plus () icon.
Select the payment type, enter the amount received, and then either:
1. Select Auto Post Reminder, to distribute the Amount posted to Invoice Items, in date order, until the Amount that was entered is exhausted, or
2. Enter the amount that is applied to each invoice item manually, using the Posted field column.
Enter comments and reference number(s) as required.
Select the Post button.

The payment is added to the invoice.

Void a Payment on an Account Closed

To void a payment on a Client’s account:

Go to the Accounts window under Main Menu > Billing > Accounts.
Use the filters to locate a Client.
Double click the payment or adjustment to be voided.
Select Void on the Payment Detail window.
Select the OK button to void the payment.
Select the OK button on the confirmation message.