Payroll Hours Less Than Scheduled Hours Exception
The Payroll Hours less than Scheduled Hours exception shows visits with fewer actual hours worked than scheduled for both billing and payroll.
To resolve a Payroll Hours Less Than Scheduled Hours Exception:
If the employee worked less than the scheduled visit time but the calculated Bill/Pay Hours are correct:
If the employee worked less than the scheduled visit time but the calculated Bill/Pay Hours are incorrect:
In situations such as the staff member arrived early, or the client needed to use the phone during the visit:




