Void an Invoice

In some situations it may be easier to void an entire invoice rather than voiding individual payments or line items.

To void an invoice:

1. Go to Main Menu > Billing > Invoices and locate the invoice.

   

2. Change the Status to 10 - Cancelled. The Payment Adjustment box opens.

3. Select the payment adjustment type or click the Void radio button.

   

4. Select a Cancel date.

5. Select the Void checkbox.

6. Click Save.

   

   The Invoice is voided.