Post an Adjustment from the Balance Adjustment Screen
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Go to Main Menu > Billing > Balance Adjustment.
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Use the Filters to locate the invoice(s). Select the Payor, Date From and Date To.
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Click Refresh.
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Select the checkbox(es) for the desired invoice(s). The Select Max Records and Select None Checkboxes in the Write-Off Options section are used to select or deselect all records in the results list.
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Enter a Check/Ref No to identify the adjustment.
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Select the Payment Code type.
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Enter a Write-Off Date for the adjustment to be dated.
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Click Post Now.
